Due to the customization of our boxes, we typically do not offer exchanges or returns. However, we will review each request on a case by case basis.

Please note: One-time themed mystery boxes are final sale and not eligible for returns. 

What if you don't enjoy your box?

We want your experience to be truly magical! If you find that you are not satisfied with your box, please reach out to us via our 'Contact Us' form, and we will see what we can do to resolve the matter.